Terms and Conditions

Welcome to NM Tiles! These terms and conditions outline the rules and regulations for the use of NM Tiles's Website, located at https://nmtiles.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use NM Tiles if you do not agree to take all of the terms and conditions stated on this page.

1. Product Information and Disclaimers

• Natural Variations: Many of our products, including clay roofing tiles and natural stones, are made from natural materials. Slight variations in color, texture, and size are inherent characteristics of these materials and are not considered defects. Images on the website are for illustrative purposes only and the actual product may vary slightly.
• Availability: All products are subject to availability. We reserve the right to discontinue any product at any time.
• Pricing: Prices displayed on the website are subject to change without notice. Final pricing will be confirmed at the time of order confirmation.

2. Inquiries and Orders

Currently, our website operates primarily as an online catalog and inquiry platform.

• Inquiry Process: You may submit inquiries for products you are interested in. Our team will contact you to confirm availability, pricing, shipping costs, and final order details.
• Order Confirmation: An order is considered confirmed only after you receive a formal invoice availability confirmation from us and, where applicable, an advance payment is made.
• Online Payments: While we may integrate online payment gateways in the future, current transactions may be handled via bank transfer or other offline methods as agreed upon during the inquiry process.

3. Shipping and Delivery

Delivery timelines and shipping costs vary based on the destination (within Kerala or interstate) and the volume of the order.

• Delivery Responsibilities: Goods are delivered to the curbside or accessible point of the provided address. Unloading is typically the responsibility of the customer unless agreed otherwise.
• Damages: Any breakage or damage must be reported immediately upon receipt of goods with photographic evidence.

4. Returns and Refunds

Due to the nature of building materials:

• Returns: We generally do not accept returns for surplus material ordered by the customer. Please calculate your requirements carefully.
• Defects: If a product is proven to be visibly defective (cracked or broken upon arrival) and reported effectively, we will arrange for a replacement or refund for the damaged portion.

5. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. You irrevocably submit to the exclusive jurisdiction of the courts in Wayanad, Kerala for any disputes.

6. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: